Refund policy
Return and Refund Policy
No Returns, Refunds, or Exchanges
All sales are final. Due to the nature of our products, we do not accept returns, offer refunds, or provide exchanges. Please ensure your order details are correct before completing your purchase.
Pre-Order Policy
Pre-orders must be paid in full to secure your item. Pre-order items will be shipped within a maximum of 14 days from the order date, although orders may ship sooner. Once your order has shipped, a tracking number will be sent to the email address provided at checkout.
Please note:
- Pre-orders cannot be canceled, refunded, or modified after the purchase is complete.
- By placing a pre-order, you agree to these terms.
Shipping and Tracking
Once a tracking number is issued, we are not responsible for the package. For added security, you may opt for signature confirmation at checkout for an additional $3. Processing time for in-stock items is approximately 2 business days, and shipping typically takes 3-4 business days. Please note that shipping timelines may vary slightly due to carrier processing.
Damage During Transit
We take great care in packaging each item securely. If your package is damaged in transit, please contact the shipping carrier directly to file a claim. We are not liable for any damages or losses incurred after the package is with the carrier.
Order Cancellation
Once an order is placed, it cannot be canceled or modified.
Additional Policies
By completing your purchase, you acknowledge and accept these terms and agree that no exceptions will be made. This policy ensures clarity and fairness to both the business and our valued customers.